PERFORMANCE REPORT
Quality and Patient Safety
At Santa Antonio Medical Centre, our caregivers are committed to providing patient care that is both safe and of the highest quality. We continuously refine the care we provide, we monitor and measure the treatments our patients receive, and we evaluate our performance against our own strict criteria and national health-care benchmarks. Our progress in achieving and maintaining the highest standards of care is recognized within the health care industry by our accreditations and activities.
In this day and age, you can choose between many health care facilities. It’s important that you have the knowledge to make informed decisions about where to seek care for your condition. Because these health care decisions can be complex, we plan to update and add to this information regularly. In this way, we can help you evaluate the various state and federal studies that rate hospital performances and help you understand what Santa Antonio Medical Centre is doing to monitor and improve our own performance.
Quality and Patient Safety
The science of quality improvement is advancing and the ability to apply this science is crucial to the future of health care. Through academic opportunities and continuing education for our professional staff, Santa Antonio Medical Centre staff has established successful programs to:
Ongoing quality performance improvement and management is maintained continuously within and among the medical centre departments. Monthly reports and associated data are forwarded to the quality management department and the summaries are examined by the leadership teams and departments. The aggregated data is reviewed at our monthly staff meetings. This provides our staff with an open learning environment that supports service excellence and the delivery of quality patient care.
In Pursuance of Excellence
Our goal in pursuing impeccable care at Santa Antonio Medical Centre is to refine the quality of health care we provide to our patients. We work hard to provide you with efficient, effective, patient-centered, equitable, safe care. And by placing you at the center of our health-care team, we empower you and your loved ones to take an active role in your care and healing process. We strive every day to implement evidence-based approaches designed to improve the quality and efficiency of your care.